Backups are critical.
You don't want to encounter a situation that causes you to lose your data.
A Metron Database backup can be easy to setup and easy to perform. If you are not already in the habit of performing backups, let’s get you started!
Learn More!! Click here to see if your backup questions are answered and to learn more about all three of the Metron Support Services backup options. Contact us if you have additional questions and to sign up for a service!
All Metron Backup Services require set-up from our technical support team.
Please note: The Metron Back ME UP Onsite Program and its monitoring was discontinued Monday, December 31, 2018.
Metron Manual Backup | Onsite
Backing up your Metron Database
to an External Device
- An onsite backup option you control from a desktop icon
- External drive purchase required by end-user
- Performed and monitored only by the end-user
- A great option for mobile practitioners
- Internet access NOT required
- Cost: No charge
Do you already have the Metron Manual Backup service?
Want to verify you have a recent backup?
Click here for information.
Metron Cloud Backup Service | Offsite
Backing up your Metron Database
to our Cloud Service
- An offsite backup option available as part of your active Metron Support Services agreement
- 500GB storage capacity for Metron Software and working database located on your internal hard drive C:\
- No charge to restore Metron data
- High speed Internet required
- Cost: $100/year
Metron Cloud Backup Plus Service | Offsite
Backing up your Metron Database
to our Cloud Service
- An offsite backup option available as part of your active Metron Support Services agreement
- UNLIMITED storage capacity
- Backup of archived databases available
- No charge to restore Metron data
- High speed Internet required
- Cost: $500/year
To learn more about the Metron Cloud Backup Plus Service, click here.
Give us a call at 1-877-638-3868 We are happy to help!
If you need a one-time duplication of your Metron Database only, click here for the directions to complete the task within the Metron software or with an external hard drive.
Note: This backup option is monitored internally by the end-user.
Below are some tips and best practices for Metron clients who utilize our Cloud Backup service to ensure your Metron data is being backed up to the cloud regularly. Click here for a detailed how-to document.
- Verify your computer is connected to the Internet (via Wi-Fi or Ethernet connection).
- Verify that the Metron Cloud Backup application is running.
- Check the Cloud Backup status/progress.
- Make backing up/verifying cloud backups a part of your routine!
