Metron Back ME UP | Verifying your files are backed up.

Sometimes it is all about the backup....first knowing you have one...then trusting that it is complete...then understanding it is current.


So many practices are taking advantage of the Metron Back ME UP Service. And we want you to understand how you too can verify that your Metron images/files are safely backing up to your external drive and how often you are successfully doing so. 


Dependent on how many images you take in your practice, you may want daily backups, while others tell us to expect weekly backups due to the mobility of their practice.


Backups are scheduled to run daily (including weekends) beginning at 12 Noon CST. There is a 12-hour "window of opportunity" in which the backup can occur. The 12 Noon CST start time and the time period in which a backup can occur are default settings. Customized settings can be used to suit your practice. 


Your external backup drive must be connected and a network connection is required to run the backup successfully and automatically behind the will not interfere with your daily activities. Best practice is to always keep the external backup drive connected.

So how do you check the date of your Metron files backup?


Go to your PC and select the Drive which represents your external backup drive. In this example it is Drive E:\. Within this drive, you will see a folder titled: MetronBackup.


Open this folder, and inside you will find dated folders representing each time the Metron Back ME UP process has run successfully. 


Your folder look/setup is based on your Microsoft date preferences. The example shown is Day-Month-Year.

Just remember, each folder represents the date of the backup only. Your Metron images/files are not located inside these folders. All your Metron images and settings are located on your external backup drive in the Epona folder. 


Do you want peace of mind you are getting a good backup of your Metron images?  Do you want to just trust that it is working and be informed when it is not? Do you want to leave the setup and maintenance to us?  


All you need is an external hard drive - typically 500GB is large enough and these are priced around $60 at your local stores.   We do the rest!


How do you qualify for this free service?  As an active Metron Support Services client with support, you re qualified!


Ready to get your backup started? Give us a call at  1-877-638-3868 or send an email to    


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